Intermittent issues with Zapier integrations
Oct 23, 12:23 CDTResolved - This incident has been resolved.Oct 23, 12:23 CDTUpdate - We are continuing to investigate this issue.Oct 23, 10:56 CDTInvestigating - We're observing an issue with the...
View ArticleEngineers are investigating an issue causing delays in Automations
Oct 30, 16:01 CDTResolved - This incident has been resolved.Oct 30, 15:07 CDTMonitoring - Automations is no longer experiencing delays. Engineers are continuing to monitorOct 30, 13:26 CDTInvestigating...
View ArticleEngineers identified an issue resulting in increased error rates in...
Nov 1, 11:00 CDTResolved - Engineers identified an issue resulting in increased error rates in ActiveCampaign starting at 10:50 CST. The problem was mitigated at 13:00 CST and we continue to monitor....
View Articlecontent manager
Nov 6, 14:12 CSTResolved - This incident has been resolved.Nov 6, 14:08 CSTMonitoring - A fix has been implemented and we are monitoring the results.Nov 6, 13:35 CSTIdentified - The issue has been...
View ArticleIssues with trial account creation
Nov 21, 09:47 CSTResolved - Engineers have resolved the issue.Nov 21, 09:12 CSTInvestigating - Engineers are investigating an issue with new trial creation. Existing customer account operations are...
View ArticleDatabase maintenance
Dec 2, 10:58 CSTResolved - The maintenance has been completed.Dec 2, 10:31 CSTUpdate - Database maintenance is occurring at this time and impacted clients will see a message that their account is...
View ArticleEngineers are investigating an issue in the partner portal. Partners will see...
Dec 18, 19:56 CSTResolved - This incident has been resolved.Dec 18, 19:06 CSTMonitoring - A fix has been implemented and we are monitoring the results.Dec 18, 19:00 CSTIdentified - The issue has been...
View ArticleBulk Editing Tag Filtered Contacts
Jan 5, 11:55 CSTResolved - This incident has been resolved.Jan 5, 11:53 CSTMonitoring - A fix has been implemented and we are monitoring the results.Jan 5, 08:55 CSTIdentified - The issue has been...
View ArticleSegmentation Advanced Search Outage
Jan 10, 10:45 CSTResolved - This incident has been resolved.Jan 10, 10:15 CSTInvestigating - Advanced search is experiencing a complete outage. Engineers are actively working on a resolution
View ArticlePlanned database upgrade for integration layer service
THIS IS A SCHEDULED EVENT Jan 14, 23:00 CST - Jan 15, 00:00 CSTJan 12, 11:40 CSTScheduled - Engineers will be executing a planned database upgrade this Sunday.Throughout the maintenance activity,...
View ArticleReporting tool planned upgrade
THIS IS A SCHEDULED EVENT Jan 16, 21:00 - 22:00 CSTJan 16, 11:55 CSTScheduled - On Jan 16th, between 9 PM - 10 PM Central time, engineers will be performing maintenance for the reporting tool. Any...
View ArticleFile Attachment planned upgrade
Jan 30, 16:00 CSTCompleted - The scheduled maintenance has been completed.Jan 30, 15:00 CSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 29,...
View ArticleEngineers are investigating an issue that is causing images to not be...
Feb 7, 15:00 CSTResolved - This incident has been resolved.Feb 7, 14:33 CSTMonitoring - Engineers have remediated an issue that was causing images to not display in both the content manager and email...
View ArticleEngineers have identified an issue that may result in a delay in Automations...
Feb 9, 12:31 CSTResolved - This incident has been resolved.Feb 9, 11:50 CSTIdentified - Engineers have identified an issue that may result in a delay in Automations Processing.
View ArticleEngineers have detected an issue causing pages within the application to...
Mar 5, 10:54 CSTResolved - This incident has been resolved.Mar 5, 10:32 CSTMonitoring - A fix has been implemented and Engineers are monitoring the results.Mar 5, 10:26 CSTIdentified - The issue has...
View ArticleEngineers are investigating an issue with the ActiveCampaign Zapier integration
Mar 20, 20:52 CDTResolved - This incident has been resolved.Mar 20, 18:59 CDTMonitoring - A fix has been implemented and we are monitoring the results.Mar 20, 18:36 CDTInvestigating - We are currently...
View ArticleAutomation "If" blocks are degraded in EU based accounts
Mar 21, 09:19 CDTResolved - The issue has been resolved and services are running normallyMar 21, 09:10 CDTInvestigating - The issue has been identified and we are working on a fix.
View ArticleEngineers have identified an issue where new and existing affiliates are...
Mar 28, 14:27 CDTResolved - The engineers have fixed the issues, affiliates can create accounts and log in.Mar 28, 12:33 CDTUpdate - Engineers have identified a solution for the Affiliate account...
View ArticleAutomation start triggers cannot be added in the automation canvas
Apr 5, 13:30 CDTResolved - Between 1:18pm and 3:34pm CST customers were unable to add a start trigger to the automation canvas. Engineers deployed a fix to restore full functionality.
View ArticleEU data center new account creation failures
Apr 8, 07:53 CDTResolved - Starting at 04:44 CDT, customers were unable to sign up for new accounts. Engineers deployed a fix that restored full functionality at 07:53 CDT.
View ArticleCustomers unable to access the campaigns and forms index pages
Apr 9, 12:30 CDTResolved - Beginning at 12:16 CST customers were unable to access the campaigns and form index pages, and were directed to the main app overview page instead. Engineers deployed a fix...
View ArticleEngineers have identified an issue where users are unable to create new...
Apr 11, 10:28 CDTResolved - This incident has been resolved.Apr 11, 10:23 CDTMonitoring - A fix has been implemented and we are monitoring the results.Apr 11, 10:19 CDTUpdate - We are continuing to...
View ArticleUsers in APAC and EU data centers are currently unable to perform batch...
Apr 11, 20:33 CDTResolved - This incident is now Resolved. Users who experienced this issue during the outage should retry the batch operation.Apr 11, 19:27 CDTUpdate - We are continuing to investigate...
View ArticleThe Active Campaign Australian data center is currently experiencing an...
Apr 14, 22:26 CDTResolved - This incident has been resolved.Apr 14, 22:06 CDTUpdate - All systems are operational. We are continuing to monitor for any further issues.Apr 14, 22:01 CDTMonitoring - A...
View ArticleThe ActiveCampaign API is degraded. Customer API calls and integrations will...
Apr 15, 21:46 CDTMonitoring - A fix has been implemented and we are monitoring the results.Apr 15, 21:30 CDTInvestigating - The ActiveCampaign API is degraded. Customer API calls and integrations will...
View Article
